Service & Technical Support
Dedicated Support for the Full Life of Your Press
At DUNKES, service is not an afterthought — it is an integral part of our engineering philosophy. Our customers rely on us for equipment that performs for decades, and we stand behind every machine with comprehensive in-house and on-site services designed to keep your production running at its best.
Our highly trained mechanical, hydraulic, and electrical/controls specialists bring deep expertise in DUNKES press technology, automation interfaces, and straightening systems. Whether it’s routine maintenance, troubleshooting, upgrades, or complex modernization projects, our experts deliver solutions grounded in German engineering precision and industry experience.
Our engineering teams work hand-in-hand with field service technicians to support your equipment throughout its entire lifecycle. This collaborative approach ensures fast, accurate problem solving and continuous performance optimization.
From replacement parts to complete installation and commissioning of automated press cells, our dedicated service team is ready to assist — wherever your facility is located.
Curious how DUNKES compares to traditional suppliers or what added value a German-engineered solution can bring to your operation? Ask us for a quote — we’re here to help.
Comprehensive In-House & On-Site Services to Keep Your Production Running Smoothly
DUNKES provides a full range of field and engineering services designed to maximize uptime, ensure long-term reliability, and support productive manufacturing environments. Our approach blends decades of German engineering expertise with responsive, real-world support — whether your press is on the shop floor, in a remote facility, or part of a fully automated production cell.
- Cost effective preventative maintenance programs
- Remote diagnostic services
- Customized operator maintenance personnel training
- Troubleshooting services
- Reproduction of operation maintenance manuals
- System integration services for ancillary equipment
- In house engineering services
- Repair and rebuild services for all makes of hydraulic presses
All DUNKES hydraulic, electrical, and control systems are engineered and assembled in-house.
This ensures:
- deep product knowledge within our technical teams
- fast access to specialists who understand your exact machine
- consistent quality and long-term serviceability
When you choose DUNKES, you’re not just buying a press — you’re gaining a lifelong engineering partner.
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Service Technical Support Request
Remote Diagnostics for Even the Most Remote Locations
We know that many of our presses operate far from major service hubs — and that timely support is critical. That’s why DUNKES offers advanced remote diagnostic tools that allow your team to resolve issues quickly, even when on-site service isn’t immediately available.
Every supported installation can be equipped with a Microsoft HoloLens and an initial subscription to Dynamics 365 Remote Assist, enabling your technicians to collaborate directly with DUNKES experts in real time. With hands-free, heads-up video calling, your team can share exactly what they see, allowing our specialists to guide troubleshooting, provide step-by-step support, and help restore production faster.
Whether your press is across town or across the world, DUNKES ensures that expert assistance is always within reach.
Let’s Design the Press System Your Operation Actually Needs.
Contact Us Today if You Would Like a Quote or More Information